John F. Welch Jr., CEO of General Electric, identifies four types of managers:
1) People who deliver on commitments and share the new values—retain and reward these people;
2) People who don't meet commitments and don't share the new values—these people must go;
3) People who sometimes fail to meet their commitments, but who share the values—give them a second chance;
4) People who meet commitments but don't share the values—they must change or go, because their results aren't worth the price.
Southwest Airlines has been successful hiring by the smile.
Power vs. Powerlessness
|Create bureaucracy||Do the right thing|
|Are insecure||Are self-confident|
|See "them and us"||See "we"|
|Focus on task||Focus on result|
|Follow rules||Take risks|
|CYA (cover your assets)|
|See win/loss issues||See win/win issues|
Hire consultants for skills. Hire senior people for attitude and ability. Hire the right personality for the job at hand. Never Rush A Hire and Settle.
. . . . Bob Norton
If you have the right people on the bus, you do not have to worry about motivation.
. . . Good To Great
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Bob Norton is a long-time Serial Entrepreneur and CEO with four exits that returned over $1 billion to investors. He has trained, coached and advised over 1,000 CEOs since 2002. And is Founder of The CEO Boot Camp™ and Entrepreneurship University™. Mr. Norton works with companies to triple their chances of success in launching new companies and products. And helps established companies scale faster using the six AirTight Management™ systems. And helps companies successfully raise capital.
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