Entrepreneurship Tips

What’s the most effective way to train employees to thrive as managers?

Posted by Robert Norton on

What’s the most effective way to train employees to thrive as managers?

Training like this is best done with an ongoing Management Development (MD) program. This is also often called Learning and Development (LD), or Management Development (MD). Management is an art, not a skill. Hence, only actual practice and experience increases someone’s abilities. Of course, a foundation of knowledge of best practices, styles and some structure is very helpful and that can be learned.  Models, rules of thumb and reading will help a lot. It will just not be enough.  Any company over about 10 employees should have ongoing monthly or quarterly education goals for managers, or ideally all employees. This...

Read more →

Do good employees make good managers?

Posted by Robert Norton on

Do good employees make good managers?

Sure, but only a certain percentage. Usually 5% to 15%. These are the ones willing to work hard, develop themselves, learn more rapidly and develop EQ and people skills. Google The Peter Principle to understand better. Management is an art, not a skill. An art requires vast experience, and literally rewires your brain neuroplasticity over the years. See Malcolm Gladwell’s book Blink. You cannot learn it in school. Only practice it for many years to hone your talents there. The fact is, most people are lazy and do not want to continue to develop, think for themselves and excel. Only that...

Read more →

What's the difference between a CEO and a COO?

Posted by Robert Norton on

What's the difference between a CEO and a COO?

Easy. COOs deal with short-term management and daily, weekly and monthly issues. This is the “Care and feeding” of employees to coordinate resources and track results. CEOs work more on the long-term from 1 to 5 years out. CEOs also spend their time, maybe as much as 50%, on proper staffing at the management level, coaching this team up and developing these managers to grow professionally to take on more responsibility with that growth. Often the CEO will spend 50% of their time divided between: Strategy development, customer contact (direct input), and optimizing processes for marketing, sales and finance. In...

Read more →

How Do You Compete with a Company Doing the Same Thing as You?

Posted by Robert Norton on

How Do You Compete with a Company Doing the Same Thing as You?

The short answer is you never should. You should slightly adjust your business model or target market to be differentiated. Read this article to learn how.  A startup should never really have a direct competitor. Its target market, where it can do something that others cannot, must be unique at the start to establish a beachhead in a niche. You need to target another niche market (often an intersection and application and industry sector) where you have a Sustainable Competitive Advantage (SCA). Sometimes geography can be this difference if a service is delivered locally, or you are going after a country where...

Read more →

What is the difference between a CTO and a technical Product Manager?

Posted by Robert Norton on

What is the difference between a CTO and a technical Product Manager?

This is kind of a silly question, as these jobs are so very different. But it is something many do not understand well and so needs a good answer too.  This answer is mainly in the context of technology companies. As a CTO in a service company where technology is not the product is a different animal.  A CTO understands technology deeply and broadly.  And also, business considerations like development and operations costs, risk and development life cycles of products.  They guide an organization in the use of newer technology, across the organization and all its IT, software, hardware and...

Read more →